Shipping & Refund Policy – Jajali Bazar
At Jajali Bazar, we are committed to delivering your wellness products safely and on time. This Shipping and Refund Policy explains our order processing, delivery timelines, cancellation rules, and refund procedures.
1. Order Processing
All orders are processed within 24 to 48 working hours after payment confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.
For order confirmation or assistance, contact us at:
📞 9170520591
💬 WhatsApp 9170520591
📧 rstelimarketing@gmail.com
2. Shipping Time
- Metro Cities: 3–5 business days
- Other Locations: 4–7 business days
- Remote Areas: May take additional time
Delivery timelines may vary depending on courier service availability and unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout. Occasionally, we may offer free shipping promotions.
4. Order Tracking
Once your order is dispatched, tracking details will be shared via WhatsApp or SMS. If you do not receive tracking information, please contact us immediately.
5. Order Cancellation
Orders can only be canceled before dispatch. Once shipped, cancellation requests cannot be accepted.
To cancel an order, contact us immediately:
📞 Call 9170520591
💬 WhatsApp Now
6. Refund Policy
Refunds are applicable only under the following conditions:
- Product received is damaged
- Incorrect product delivered
- Order not delivered due to courier error
Refund requests must be made within 48 hours of delivery.
7. Refund Process
To initiate a refund request:
- Contact us with your order details
- Share clear images (if product is damaged)
- Wait for verification from our support team
Approved refunds will be processed within 5–7 business days via the original payment method.
8. Non-Refundable Situations
- Opened or used products
- Late complaints after 48 hours of delivery
- Incorrect address provided by customer
9. Responsibility Disclaimer
We are not responsible for delays caused by courier companies, natural disasters, or unforeseen circumstances beyond our control.
10. Contact Information
If you have any questions about shipping or refunds, please contact us:
📞 9170520591
💬 WhatsApp Support
📧 rstelimarketing@gmail.com
Important Disclaimer
All products sold on Jajali Bazar are intended for general wellness support only. They are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.
Thank you for shopping with Jajali Bazar.
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